Contact Us

How do I contact BASS?

If you have an enquiry, please get in touch with us. Email is preferred, and we are usually able to respond within 24 hours Monday through to Friday.


You can email us at


Contact Centre: 131 246
Our Contact Centre is open Mon – Sat, 9am-6pm

NB: International: +61 8 8205 2300

Group Bookings (10+ people): 08 8205 2220
Our Group Bookings are available Mon – Fri, 9am-5pm

If we are unable to solve your problem whilst on the phone to you, we will take your details, investigate the issue and get back to you as soon as we can.


Within Australia: (08) 8231 0550
International: +61 8 8231 0550


If you wish to post in tickets for exchanges or write to us

GPO Box 1269
SA, 5001


In Person

BASS Box Office – Festival Theatre
Adelaide Festival Centre, King William Road, Adelaide SA 5000
Monday – Friday, 9am - 6pm
Saturday, 9am - 5pm


BASS Outlets
You can also visit any of our other CBD or suburban outlets. Each outlet has access to all the available tickets for events being sold by BASS can purchase tickets at our outlets.

Visit our Outlets page for more information.