Contact Us
How do I contact BASS?
If you have an enquiry, please get in touch with us. Email is preferred, and we are usually able to respond within 24 hours Monday through to Friday.
You can email us at feedback@bass.net.au
Phone
Contact Centre: 131 246
Our Contact Centre is open Mon – Sat, 9am-6pm
From Monday 23 March the BASS Contact Centre will be open Mon - Sat, 9am-5pm
NB: International: +61 8 8205 2300
Group Bookings (10+ people): 08 8205 2220
Our Group Bookings are available Mon – Fri, 9am-5pm
If we are unable to solve your problem whilst on the phone to you, we will take your details, investigate the issue and get back to you as soon as we can.
Fax
Within Australia: (08) 8231 0550
International: +61 8 8231 0550
Post
If you wish to post in tickets for exchanges or write to us
GPO Box 1269
Adelaide
SA, 5001
In Person
Festival Theatre Box Office
The Festival Theatre Box Office will be closed until April 30 2020.
BASS Outlets
You can also visit any of our other CBD or suburban outlets. Each outlet has access to all the available tickets for events being sold by BASS can purchase tickets at our outlets.
Visit our Outlets page for more information.